Documentation
Everything is written for the person who owns the website, not the person who owns a Twilio console.
Setup
- WordPress plugin — install, license key, event hooks.
- HTML snippet — Squarespace, Wix, Shopify, static sites.
How sending behaves
- Delivery status & email fallback — what "delivered" means and what happens when it fails.
- Compliance behavior — STOP/HELP, quiet hours, opt-in language.
- How replies work — two-way texting to your email, no new inbox.
Numbers & registration
- Registration timeline — how long 10DLC approval takes and what slows it down.
- Number porting — keeping or text-enabling your existing business line.
Content & consent
- Notification template library — pre-written texts for orders, bookings, leads, and staff alerts.
- Opt-in language examples — the checkbox wording that keeps carriers happy.